Privacy Policy — How 777 Games Protects Your Data

1. About This Privacy Policy

This Privacy Policy applies to all users of the 777 Games platform accessible at 777games.ml. It explains how we collect, use, store, share and protect personal information in connection with your use of our website, your account and the gaming and betting services we provide.

By creating an account on 777 Games and using any of our services, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions which form the broader agreement between you and 777 Games.

We take privacy seriously — not because we have to, but because our players in Pakistan trust us with real information and real money. That trust is not something we take lightly. This policy is written in plain language on purpose. We want you to actually understand it, not just scroll past it.

2. Personal Data We Collect

We collect personal data in three main ways: information you provide to us directly, information generated by your use of the platform, and information from third parties involved in processing your transactions.

3. How We Use Your Personal Data

Your data is used for specific, legitimate purposes only. We do not use data for anything beyond what is necessary to provide and improve the 777 Games service for Pakistani players. The main purposes are:

• Account management: Creating and maintaining your account, verifying your identity and ensuring only you can access it.
• Transaction processing: Handling PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and cards; processing withdrawal requests to your registered payment method.
• Platform operation: Delivering games, sports betting markets (cricket, PSL, T20, football, Esports), bonuses and VIP services correctly to your account.
• Fraud and security: Detecting unusual activity, multiple account attempts, money laundering patterns and other conduct prohibited under our Terms and Conditions.
• Responsible gaming: Monitoring for patterns that suggest problematic play and allowing us to apply deposit limits, session tools or self-exclusion when requested or when we have a duty of care obligation.
• Customer support: Responding to your questions about your account, deposits, withdrawals, bonuses and any other service matter.
• Platform improvement: Understanding how players use different features — which games are popular, where issues arise, how mobile performance feels — so we can improve the experience over time.
• Communications: Sending account-related notifications and, where you have opted in, promotional communications about bonuses and offers. You can unsubscribe from marketing messages at any time.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds depending on the specific use:

• Contractual necessity: Processing needed to provide the services you signed up for — running your account, handling transactions, settling bets.
• Legitimate interests: Fraud prevention, platform security, responsible gaming monitoring and improving our services where these interests are not overridden by your rights.
• Consent: Marketing communications — you can withdraw consent at any time by contacting support or using the unsubscribe link in any marketing email.
• Legal obligation: Retaining transaction records and identity verification documents where we are required to do so.

5. Sharing Your Personal Data

777 Games does not sell, rent or trade your personal data to any third party for their own marketing purposes. Full stop. We share data only where necessary and only with the following categories of recipients:

• Payment processors: JazzCash, Easypaisa, Raast, banks and card networks receive the minimum data required to process your PKR transactions securely.
• Identity verification providers: Where we use a third-party service to assist with document verification, only the documents and data required for that specific check are shared.
• Technology partners: Hosting providers, database services and platform infrastructure partners who process data on our behalf under strict data processing agreements.
• Game providers: Where a game is supplied by a third-party studio, the minimum technical data needed to run the game session (such as player ID and session token) is passed to that provider. They do not receive your full profile or financial history.
• Legal and regulatory: Where we are required by law, court order or other legal process to disclose data, we will do so. We will notify you where legally permitted.

All third parties we work with are required to handle your data securely and use it only for the specific purpose for which it was shared. We do not allow partner organisations to use your data for their own marketing.

6. Payment Data and PKR Transactions

All financial transactions on 777 Games are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank transfer or a debit/credit card, the actual payment is processed by the relevant payment provider using their own secure infrastructure.

777 Games stores only the reference information needed to link the transaction to your account — for example a partial account number, a transaction reference ID or a wallet identifier. We do not store full card numbers, CVV codes, mobile wallet PINs or internet banking credentials.

Withdrawal requests are matched against the payment method used for deposits as a fraud prevention measure. If you request a withdrawal to a different payment method, additional identity verification will be required before processing.

7. Data Retention

We keep your personal data for as long as your account is active and for a period after closure as required to meet our legal and operational obligations. The general principles are:

• Account and identity data is retained for the duration of your account and for a period afterwards to allow us to handle any post-closure disputes or legal requirements.
• Transaction records in PKR — deposits, withdrawals, bet history — are retained for the period required to meet financial record-keeping obligations.
• Communications with support are retained for a reasonable period to allow us to provide consistent service and resolve any disputes about previous interactions.
• Technical and session data is retained for a shorter period, sufficient to support security monitoring and platform improvement analytics.

When data is no longer needed and the retention period has passed, it is securely deleted or anonymised so it can no longer be associated with you personally.

8. How We Protect Your Data

We take the security of your personal data seriously and have put in place a range of technical and organisational measures to protect it against unauthorised access, loss, alteration or disclosure.

• Encryption in transit: All data exchanged between your device and the 777 Games platform is encrypted using TLS. Look for the padlock icon in your browser address bar.
• Encryption at rest: Sensitive stored data is encrypted at the database level.
• Access controls: Internal access to player data is restricted on a need-to-know basis. Staff cannot access your full financial details without a legitimate account-servicing reason.
• Account security features: Password hashing, session timeouts and suspicious login detection help protect your account from unauthorised access.
• Security monitoring: Our systems are monitored for unusual patterns that may indicate a breach attempt or fraudulent activity.

While we do everything reasonable to protect your data, no internet-based system is completely immune to risk. You also play a role in keeping your account secure — use a strong, unique password for your 777 Games account and do not share your login credentials with anyone.

9. Cookies and Similar Technologies

777 Games uses cookies — small text files stored on your device — and similar tracking technologies to make the platform work properly and to understand how it is being used.

• Essential cookies: Required for the platform to function. These handle your login session, remember your account state between pages and keep your gameplay running correctly. Without these, the platform cannot work.
• Preference cookies: Remember settings you have chosen, such as your preferred language, display settings or notification preferences.
• Analytics cookies: Help us understand which features are used most, where players encounter problems and how we can improve the overall experience. This data is aggregated and does not identify you individually.

We do not use third-party advertising or retargeting cookies. You will not see 777 Games adverts following you around other websites as a result of cookies placed during your visit.

10. Your Data Rights

You have rights in relation to the personal data we hold about you. To exercise any of these rights, contact the 777 Games support team with your request. We will respond within a reasonable timeframe and may need to verify your identity before actioning a request.

• Right to access: Request a copy of the personal data we hold about you and information about how it is used.
• Right to rectification: Ask us to correct inaccurate or incomplete personal data. For basic account details such as your email address, you may be able to update these directly in your account settings.
• Right to erasure: In certain circumstances, request that we delete your personal data. Note that we may be required to retain certain data for legal and financial compliance reasons even after account closure.
• Right to restrict processing: In certain circumstances, ask us to limit how we use your data while a concern is being investigated.
• Right to withdraw consent: Where processing is based on your consent (primarily marketing communications), withdraw that consent at any time.
• Right to object: Object to processing based on legitimate interests where you feel your rights and interests override those interests.

If you are unhappy with how 777 Games has handled your data or responded to a request, please contact us first and give us the opportunity to resolve the issue directly.

11. Minors — Under 18

777 Games is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process requires users to confirm they are 18 or older, and we conduct age verification checks as part of our standard account procedures.

If we become aware that a person under 18 has created an account or provided personal data through our platform, we will close the account immediately, delete the associated personal data as far as legally possible and return any balance to the payment method used. Any winnings generated while underage will be forfeited.

If you believe a minor may have registered on 777 Games, please contact our support team immediately so we can investigate and act promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer or applicable legal requirements. When we make material changes, we will notify registered players by email or through a notice on the platform before the changes take effect.

The updated policy will always be available at 777games.ml/privacy-policy with the date it was last revised shown clearly at the top. Continuing to use the platform after an updated policy has been notified and published constitutes your acceptance of the revised policy.

We encourage you to review this page periodically so you remain informed about how we are protecting your data.

13. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights or have a concern about how your personal data has been handled, please get in touch with the 777 Games support team. We take all privacy-related enquiries seriously and aim to respond promptly.

You can also visit our FAQ page for answers to common questions, or review our Responsible Gaming page for information on data tools related to gaming limits and self-exclusion.